Customer Service

Redmond, WA 98053 | Temporary

Post Date: 05/18/2018 Job ID: 00007BWT Industry: Other Pay Rate: 15.00
Smart Talent is seeking a Customer Service Representative for a manufacturer in Redmond. Ideal candidates will be able to operate in a professional office environment, and provide timely and accurate information to incoming customer order status and product knowledge requests.


SmartTalent is your regional expert and we have the resources to help you with your job search and get you working. We have flexible staffing solutions, if you are seeking a full time or part time position or a temporary or permanent position we can help! SmartTalent services a variety of industries and positions from Warehouse, Production, Distribution, Manufacturing, Office and Clerical, Accounting, Call Center, Legal and much more.


Summary
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent listening and verbal skills to capture customer requirements while communicating effectively with team members within the customer service department.

Essential Job Functions
Operate standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Processes customer orders/changes/returns according to established department policies and procedures.
Works closely with the accounting department to setup new customer accounts.
Provides timely feedback to the company regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customer s service expectations.

Education & Experience Requirements
High School Diploma or equivalent, and minimum of 1 year related work experience.
Experience using computers and office equipment.
Customer focused with solid problem solving skills.
Strong team player with excellent communication skills.
Highly detail orientated with strong time management and the ability to multitask.
Punctuality is a must!

This is a Long term potential temp to hire opportunity. Hourly pay is between $15 - $18 an hour DOE. This is a day shift position 7: 30am start Mon Fri. During the temporary period SmartTalent offers an ACA compliant healthcare plan, as well as a supplemental plan.

Qualified applicants will be required to submit information for a lawful Criminal Background check and drug screen. While disclosure of criminal history will not automatically disqualify you from consideration for employment or advancement, falsification of information and/or failure to disclose any requested information may be grounds for immediate disqualification, rescission of offer and/or termination. SmartTalent is a drug free company!

If you are ready to take the next step in your career and have the experience listed above, please send us a copy of your resume with job title in the subject line to the email listed.

Not the right job for you but ready to find a great position, or if you would like to expedite the process, you can apply online at www.Smarttalent.Net click Apply Online.

Once you complete the application OR have any questions or would like further information, contact the Kirkland recruiting team 425-827-5111.

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