Customer Service

Redmond, WA 98053 | Temporary

Post Date: 08/14/2018 Job ID: 00007F7K Industry: Other Pay Rate: 15.00
Customer Service Rep

SmartTalent is seeking an experienced Customer Service Rep to work in Redmond. As a successful candidate you will be responsible for handling incoming phone calls, emails, greeting visitors and processing orders. Also responsible for assisting in marketing of existing and new equipment and to coordinate tradeshows and sales meetings. You should have a minimum of 1 year of experience in Customer Service working with clients and have some accounting knowledge (specifically AR)

SmartTalent is your regional expert and we have the resources to help you with your job search and get you working. We have flexible staffing solutions, if you are seeking a position we can help! SmartTalent services a variety of industries and positions from Warehouse, Production, Distribution, Manufacturing, Office and Clerical, Accounting, Call Center, Legal and much more.


Answers and directs incoming calls, takes or transfers messages as needed.
Welcomes and greets visitors and customers.


Processes equipment and supply orders for customer and sales team in a timely manner.
Responsible to check purchase order for errors and make corrections if necessary.
Handles problem and complaints from customers.
Performs necessary basic data entry as needed.
Informs shipping and technical support of new orders.
Sets up new customers. Gives credit applications and tax exempt certifications to accounting.


Creates work orders from RA receiving report for service.
Enters order numbers and notes in engineering database.
Create orders for rental equipment.
Processes repair order when they are ready for shipment.
Prepares orders for installation.
Assist in contacting customers to get PO for pending repairs.


Maintains office supplies such as postage meter and fax machine. Orders office supplies as needed.
Answers phone and greeting visitors as needed.
Assists with maintaining office equipment.
Responds to customer s questions.
Assists with customer service and order processing.


Seeks constant improvement, more efficient and less expensive ways and means in work processes.
Performs special projects and other miscellaneous duties as assigned by management.
Maintains high ethical standards in the work place.
Reports all irregular issues and problems to management for solution.
Maintains good communication with management, office staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area.

This opportunity is paying $15 an hour and is located in Redmond. It is a day shift position working 8-5 Monday Friday. This role is long term with the opportunity of it turning into temp to hire in the future. During the temporary period SmartTalent offers an ACA compliant healthcare plan as well as a supplemental plan.

If you are ready to take the next step in your career and have the experience listed above, please send us a copy of your resume with the job title in the subject line to email listed.

Once you complete the application OR have any questions or would like further information, contact 425-827-5111

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs:

Twitter Updates

Latest Tweets

Blending Operators SmartTalent is hiring for a company in Redmond. You will be responsible for blending raw materi
Rough Grinder SmartTalent in hiring for our client in Sultan. This is a general production labor job involving rou
©Year Smart Talent. All Rights Reserved.