Installation and Design PM

Redmond, WA 98053

Posted: 11/13/2018 Employment Type: Temporary Industry: Other Job Number: 00007HCF Pay Rate: 31.25
Smart Talent is seeking an Installation and Design Project Manager for a client in Redmond. This is a contract to hire position which requires a minimum of 3 years of experience. Experience with CAD, digital image processing software is required.

The Installation & Design PM leads, plans, organizes and oversees:

INSTALLATION DESIGN/COORDINATION
Provides equipment installation, design and quotations including designing, drawing, reviewing and approving plans for installation of Hospital products; providing installation quotations; and coordinating installation process to ensure smooth work flow and customer satisfaction.
Directs Subcontractors during Telemetry Antenna System, Networking and equipment installation.

TECHNICAL SUPPORT
Provides customers with over-the-phone support for operational, technical and repair parts information for all company produced or OEM equipment.
Provides positive communications interface with customer including answering customer inquiries regarding equipment repair, issuing Return/Repair Authorizations, giving repair cost estimates and advising customers on how long a certain repair may take; Also may advise customer on details of repair process including repair tracking, equipment packaging, estimates and loan or rental equipment acquisition.
Provides symptom recognition and interpretation of customers product symptoms for service repair documentation.
Sets up loaner units or rentals for customer use during repairs.
Operates personal computer programs necessary to enter customer contact information, generate Return/Repair Authorizations and look up necessary part numbers for customers; May transfer customer to Customer Support for pricing and availability.
Provides biomedical technicians and company sales representatives with equipment set-up, installation, and troubleshooting assistance as needed.
Assists other technicians with customer problems as needed or requested.

SERVICE REPAIR
Performs troubleshooting, repair and calibration to customer units as needed.
Analyzes equipment failures; Communicates failure trending information to manager and Company engineering staff.
Documents all repairs performed according to company repair documentation procedures and established protocols.
Tracks repair parts deficiencies and makes recommendations on new equipment procurement, vital missing parts in the supply parts system and consumables required for service repairs.
Performs unit upgrades as needed and ECN as approved by engineering staff.
Contacts customer for bill authorization, continued troubleshooting and/or symptom recognition.
May assist in resolving billing and shipping issues.

EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor s degree (B.A.) from four-year College or University; or more than three years of related experience and/or training; or equivalent combination of education and experience.
Experience with electronics test equipment, including oscilloscope, volt-ohm meter, frequency counter, spectrum analyzer, DC power supply, signal generator, soldering iron, and other specialized equipment.
Hand and Power tools.
Software experience includes the use of Windows operating system, MS Office applications (Word, Excel, and Outlook), CAD Software, and Digital Image Processing Software.

This is a temp to hire position for the right person. Salary is $65k-$75k DOE. This is a full time day shift position. During the temp to hire period SmartTalent offers an ACA compliant healthcare plan as well as a supplemental plan.

If you are ready to take the next step in your career and have the experience listed above, please send us a copy of your resume with job title in the subject line to kirkland@smarttalent.Net

Not the right job for you but ready to find a great position, or if you would like to expedite the process, you can apply online at www.Smarttalent.Net click Apply Online
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