Lynnwood, WA 98037
Branch Operations Manager / Staffing Manager
Currently seeking a Branch Operations Manager / Staffing Manager for an excellent opportunity in the Lynnwood, WA area. The ideal candidate will possess 4+ years of experience in a staffing and recruiting firm. This individual will be responsible for driving profitability by managing, leading and developing branch operations. The business is not the standard 8-5 so the ability to work a flexible schedule is needed which includes working from home on the weekend for a rotating on call schedule.
Responsibilities of the Branch Operations Manager / Staffing Manager
Hire, train and manage operations staff.
Establish weekly standards for branch and ensure corporate standards are met.
Define and quantify the sales efforts required by your inside staff to meet the goals of the office.
Define and communicate acceptable standards to be used in educating our clients.
Ensure all proper paperwork is completed and in system for new client and new employee onboarding.
Monitor A/R Aging.
Minimize risk of WC injuries and losses and Unemployment.
Support recruiting efforts in order to meet client demands.
Conduct daily huddles and weekly staff meetings.
Meet with new accounts along with Business Development Manager to conduct safety tours and service evaluations.
Market top candidates for placement with existing and prospect accounts.
Address complaints and problems from clients to ensure all parties are satisfied with the results.
Analyze, interpret and verify information in the system, including refill ration, time to fill and provide recommendation to our client.
Maintain in constant communication with clients through quality checks, meetings and quality surveys.
Other duties as needed
Requirement of the Branch Operations Manager / Staffing Manager
4+ years of experience in a staffing and recruiting firm
Excellent interpersonal skills
Proven communication skills
Proficient multi-tasking capabilities
Proven problem solving skills
Ability to travel for client visits, recruiting events
Excellent computer skills
Compensation for the Branch Operations Manager / Staffing Manager
Salary: $45k-$58k DOE
Plus monthly override